Sales training LMS / on-demand course library
A sales training library your crew can open anytime
Live training gets the process into the room. The hard part is keeping it there: the new hire who started last week, the tech who missed the session, the estimator who needs to hear the price conversation one more time before a big appointment.
Our learning management system (LMS) is the Legacy Sales Engineering course library, delivered on demand to your team. The same seven-step process we teach in person, broken into lessons your people can work through and come back to.
No cost and no pressure. If live training or coaching fits better, you will hear that. Or call (352) 612-3327 and ask for Shawn.
The Legacy Sales Engineering sales training LMS is an on-demand course library for home service contractor teams. It teaches the same seven-step in-home sales process and Solution Based Questions we deliver in live training, so new hires can ramp and experienced salespeople can review between sessions. Available to contractors in all 50 states.
Does the training fade after the trainer leaves?
A great training day is worth a lot. A great training day that nobody can revisit is worth a lot less by the end of the quarter.
It happens in every company. The session lands, the team runs the new steps for a few weeks, and then old habits creep back. Someone new starts and learns from whoever is closest, not from the process.
An on-demand library fixes the gap between sessions. These are the signs your team needs one.
01New hires learn by shadowing
They pick up whatever the senior rep does, good and bad. A course library gives every new salesperson the same starting point.
02Training is a one-time event
Without something to come back to, the process fades within weeks. Short lessons make review part of the week.
03People miss the live session
Techs are on calls, estimators are on the road. On-demand lessons let them catch up without waiting for the next session.
04The owner trains everyone personally
If every new hire needs your time to learn the basics, training does not scale. The library carries the fundamentals so your time goes to the hard cases.
05Nobody can show what was taught
When training lives in memory, there is no record of who learned what. A library gives you one shared version of the process.
What is in the course library?
The library follows the seven-step framework we teach in live training, in short lessons built for people who sell in homes, not in offices.
It works best alongside live training or coaching: the library carries the fundamentals, and live sessions work on your real appointments.
01
The seven-step in-home sales process, one step at a time
02
Solution Based Questions, and where each one belongs in the appointment
03
Reading buyer types and adjusting pace to match
04
Presenting price without turning the table into an argument
05
Handling think-it-over and one-legger appointments
06
Follow-up after the appointment, so open estimates do not go cold
What does the library teach?
Training that cannot be revisited fades. The library is how the process survives turnover, busy weeks and new hires.
Shawn Derrick
Legacy Sales Engineering
The Same Process, On Demand
The library does not replace the room. It teaches the same framework we install in person, built on Solution Based Questions, so what your team hears on demand matches what they hear live.
That consistency matters most for new hires. They learn one version of the process from day one instead of piecing it together from ride-alongs.
Who is the LMS built for?
Three kinds of teams get the most from a course library, and one should start somewhere else.
Bringing on new salespeople often
Every new rep needs the fundamentals before they are useful in a home. The library gives them a structured start without pulling you or your best closer off the schedule.
Already through live training
Your team has been through team training and runs the process. The library keeps it fresh and gives them somewhere to review before a big appointment.
Techs and estimators on different schedules
Getting everyone in one room is hard when people are on calls all day. On-demand lessons let the whole team learn the same process on their own time.
When nobody will log in
A library only works if someone expects people to use it. If there is no one to hold the team to it, start with live training and come back to the library later.
How do you get started?
Three steps, and the first one costs nothing. You are never asked to buy before anyone understands your team.
The free evaluation
We talk through your team, how people are trained today and where the process slips. You leave knowing whether the library, live training or both make sense.
Set up your team
Your salespeople, estimators and techs get access to the course library, with a recommended path for new hires and for experienced people.
Pair it with live work
The library carries the fundamentals. Live training or coaching works on your real appointments, so the lessons turn into signed jobs.
Who built the material?
Shawn Derrick founded Legacy Sales Engineering after 25 years in sales, most of it in person, at the kitchen table, across from people spending their own money.
The lessons in the library come from the same framework he used to run those appointments himself: the seven steps, Solution Based Questions and buyer types.
Legacy Sales Engineering works with home service contractors in all 50 states. The mission sits on all of it: Stop Selling. Start Solving.
Library, live training or coaching?
When people need the fundamentals
Choose the library when the challenge is consistency: new hires, people on different schedules, or a process that fades between sessions.
It is the lowest-touch option, and it works best when someone on your team owns making sure people use it.
When people need live reps
If the team needs to practice the process on real appointments, that is team sales training. If one person is the constraint, look at one-on-one coaching.
If there is no defined process yet, start with sales process engineering.
What does the LMS cost?
Access is quoted after the free evaluation, based on your team size and whether it is paired with live training or coaching. There is no number on this page for that reason.
If you would rather hand sales and marketing over entirely, that is The Full Stack, which has an open price.
Questions about the sales training LMS
What is a sales training LMS?
An LMS, or learning management system, is an online course library. Ours delivers the Legacy Sales Engineering seven-step in-home sales process as on-demand lessons, so contractor sales teams can learn and review it anytime.
Does the library replace live training?
No. It works best alongside live team training or one-on-one coaching. The library carries the fundamentals; live sessions work on your real appointments.
Who on my team should use it?
Anyone who talks to homeowners about money: salespeople, estimators, comfort advisors and service techs who make recommendations. It is especially useful for new hires.
Is the material specific to contractors?
Yes. It is built for people who sell in homes, using the same framework we teach to HVAC, roofing, electrical, pool, remodeling and other home service teams.
Can my team use it outside Florida?
Yes. The library is on demand, and we serve contractors in all 50 states. Live training and coaching are available virtually or in person.
How much does it cost?
Pricing is quoted after the free evaluation, based on team size and whether it is paired with live training or coaching. The evaluation costs nothing.
Ready to make the training stick?
Tell us how your team is trained today and you will get an honest read on whether the library, live training or both fit. If neither does, you will be told what will.
or email service@liftinglegacies.com. Stop Selling. Start Solving.